Privacy Policy

In order to provide Popin Services, and improve the user experience and security of Popin Services, we will collect, record, store, adapt, use, share or otherwise process your personal information, when you register a Popin account and use Popin Services.

We collect your personal information on the following grounds:

i. We need to process such information to deliver contractual services to you.

ii. You consent to provide us when you create an account and use Popin Services.

iii. We collect when we believe it is for our legitimate interests in order to provide you better experiences with Popin Services.

Information Needed for Contractual Services

We process the following personal information only as necessary to deliver contractual services as illustrated in the Terms of Use to you:

• Registration information,  such as your date of birth, phone number (or email, if applicable), password, user identifier.

• Payment information, such as bank account number, PayPal or other payment information where required     for the purpose of payment.

Information You Consent to Provide

You consent to provide some or all of the following personal information when you create an account on the App or use Popin Services, such as uploading contents on the App or contact us for technical support:

• Profile information, such as your alias, profile images, gender, hometown, self-introduction, social media information, education, and career.

• User generated contents (“UGC”), such as comments, texts, messages, pictures, images, videos, sounds, code or other data or materials that you upload, distribute or stream on the App when you use Popin Services.

• Facial data, such as when you use some features provided by us to create special effects or emojis for your streaming section or pictures that you uploaded on Popin Services, but such data will only be processed offline to fulfil the special effects or emojis and we will not use it for other purposes unless we have obtained your explicit consent or turn this into deidentified data, further, we will not use your facial data for marketing or  advertising, nor will we share such data with any third party.

• Your social network  contacts with your permission, when you activate the “Discover Friends” function and allow us to access your contacts.

• Your Global Positioning System (GPS) information, after you permit us to do so but you may change the access to your GPS information via the settings on your mobile device.

• Your opt-in choices and correspondence with us, such as information used to verify your account or to resolve your feedbacks or complaints.

• Information you provide when participating in in-app surveys and activities.

• Information you provide from such third-party social media when you create a Popin account by connecting with a third-party social media, such as Facebook, Instagram, Google, or if you link a Popin account with a third-party social media account. The third party’s collection, use and disclosure of your information will be subject to that third-party service’s privacy policy. In particular for your information from Google (http://www.google.com/policies/privacy), you can manage and revoke Popin Google integration’s access to your data via the Google security settings page at https://security.google.com/settings/security/permissions.

Information We Collect for Legitimate Interests

We may collect some or all of the following Personal Information about you when you use Popin Services for legitimate interests:

• Network activity information, such as your browsing history, search history, the videos or pages you visited, the date and time of your visits, other users’ accounts that you subscribed, and information regarding your interaction with other users.

• Information about you from third-party service providers, such as advertising partners and data analytics providers.

• Transaction information such as the transaction serial number and transaction historical records after you purchased Paid Services.

• Device identifiers, such as your operating system, browser type, brand, model and serial number of  your mobile device, Internet Protocol (IP) address, mobile carrier, screen resolution, language setting, IMEI number, IMSI number, and media access control address.

• Mobile advertising identifiers, which are used by mobile operating systems and made available     to advertising providers to gather metrics on mobile apps (Apple’s IDFA or Google’s AAID) to help us and advertisers provide ads that may be more relevant to your interests.

• Metadata, associating with the UGC you provided us, which describes other data and provides     information about how, when, and by whom the piece of UGC was collected and how that UGC was formatted, such as hashtags used to label the keywords to the video and captions.

• Cookies, small pieces of data to enable us to provide certain features, which are collected by us or our business partners to measure and understand the web pages you click on and how you use Popin Services, enhance your experience using Popin Services, and provide you with targeted advertising on Popin Services and elsewhere across your different devices.

We may also collect, use and share your information to produce and share aggregated insights that do not identify you. Aggregated data may be derived from your Personal Information but is not considered Personal Information as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature, to generate statistics about our users, or to calculate ad impressions served or clicked on.

We do not collect special categories of Personal Information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, political opinions, trade union membership, information about your health and genetic and biometric data).